How It Works
We're Always Available
Our customer care team are available 24/7 via email & also by phone Monday to Friday 9am – 5pm. We’ll help guide you through the entire process. Where possible, we encourage people to get in touch with us in advance if they think they will need our services. This allows us to get the Cremation paperwork in order & avoid any unnecessary delays reducing stress in a difficult time.
We Treat Your Family Member Like One Of Our Own
When the time comes to bring your loved one into our care, rest assured that they will be treated with the highest level of dignity & respect. We will schedule the collection at a time that is convenient to you & transport your loved one directly to the Crematorium if possible. Otherwise they will be brought to our secure mortuary facility until the Crematorium is available. We proudly serve all of Ireland.
We Make Paperwork Simple
Paperwork is unavoidable, but we’re here to help you. After you contact us, we will ask you to complete a preliminary details form. This is a short form which provides us with your basic details & the details of the person you are arranging the Cremation for. From this information you provide us, we can complete all the Crematorium forms & will only need your signature. Simple.
The Cremation Takes Place
We organise the Cremation at one of the Crematoria in Ireland at an off-peak time. This is how we keep our prices so low. For more information about the Cremation process, please see our FAQ.
We Return Your Loved One's Ashes
We always deliver your loved one’s Ashes in person – ourselves. This is very important to us as it displays our level of commitment to your family. We will schedule this for a time & place which is convenient to you.